Describe the problem before choosing a new toilet
Explain whether the toilet keeps running, flushes poorly, blocks repeatedly, moves at its base or has water appearing nearby. Note when the issue occurs and any previous repair. These observations are more useful than choosing a replacement part before the problem has been assessed.
Provide the brand or model if known and a photograph of the complete fixture. Say whether this is a new problem or whether you were already planning to change the toilet for comfort, appearance or a renovation.
Compare the scope of each option
Ask what a repair would address and what would remain unchanged. If replacement is proposed, clarify why it is being considered and whether the existing connections or surrounding floor need attention. A new fixture price does not describe the entire installation scope.
If you plan to supply the toilet, have the product specifications checked against the installation before ordering. Discuss any preferred seat height, shape or space constraint as a requirement rather than assuming that every model will fit.
Keep repair and project work distinct
A straightforward fixture repair, a toilet replacement and a bathroom redesign are different requests. Ask the quotation to identify the fixture, connection work, removal and any finishing work included. That makes the options easier to compare.
For a rental or condominium, identify who can approve the work and coordinate access. Keep any existing purchase and warranty documents available, while confirming the actual coverage separately. The main toilet-service page describes service options; this guide helps you prepare the repair-versus-replacement discussion.